Russia-Ukraine:
Our Integrity & Authenticity policies are our first line of defense in combating harmful misinformation and deceptive behaviours on our platform.
Our Community Guidelines make clear to our users what content we remove or make ineligible for the For You feed when it poses a risk of harm to our users or the wider public. Our moderation teams are provided with detailed policy guidance and direction when moderating on war-related harmful misinformation using existing policies.
We have specialist teams within our Trust and Safety department dedicated to the policy issue of Integrity & Authenticity, including within the areas of product and policy. Our experienced subject matter experts on Integrity & Authenticity continually keep these policies under review and collaborate with external partners and experts when understanding whether updates are required.
When situations such as the War in Ukraine arise, our teams work to ensure that appropriate guidance is developed so that the Integrity & Authenticity policies are applied effectively in respect of content relating to the relevant crisis (in this case, the war). This includes issuing detailed policy guidance and direction, including providing case banks on harmful misinformation claims to support moderation teams.
Israel-Hamas:
We refined and expanded our newsworthy exceptions to allow the dissemination of content documenting from a conflict zone and legitimate political speech/criticism, while remaining sensitive to the potential harm users may experience from exposure to graphic visuals, hateful behaviours, or incitement to violence. As part of this effort, we introduced dedicated policies addressing content related to the Conflict, specifically in areas depicting hostages, human suffering, and protests.Additionally, we strengthened our policies on content that glorifies Hamas or Hezbollah and on the promotion or celebration of violent acts committed by either side of the Conflict. To further enhance platform integrity, we implemented specific Integrity & Authenticity policies for Israel-Hamas-related content, with a focus on conspiracy theories of varying severity and unsubstantiated claims.
In the context of the Conflict, we rely on our robust Integrity & Authenticity policies as our first line of defence in combating harmful misinformation and deceptive behaviours on our platform.
Our Community Guidelines clearly identify to our users what content we remove or make ineligible for the For You feed when it poses a risk of harm to our users or the wider public. We have also supported our moderation teams with detailed policy guidance and direction when moderating on Conflict-related harmful misinformation using existing policies.
We have specialist teams within our Trust and Safety department dedicated to the policy issue of Integrity & Authenticity, including within the areas of product and policy. Our experienced subject matter experts on Integrity & Authenticity continually keep these policies under review and collaborate with external partners and experts when understanding whether updates are required.
When situations such as the Conflict arise, these teams work to ensure that appropriate guidance is developed so that the Integrity & Authenticity policies are applied in an effective manner in respect of content relating to the relevant crisis (in this case, the Conflict). This includes issuing detailed policy guidance and direction, including providing case banks on harmful misinformation claims to support moderation teams.